Every dish, made clear.

The 14 UK allergens

An estimated 2.4 million UK adults have a food allergy. When a guest asks what's in a dish, your team needs the answer in seconds, not a hunt through a folder. Source: FSA

  • All 14 allergens for every dish, on one checking screen.
  • Guests only see what your team has confirmed.
  • Guests check on their own phone, then confirm with staff.
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£9/month per venue for your first year with code PLATICKLAUNCH · No VAT · Cancel any time

See a live example
A guest's phone showing an allergen menu with eggs and peanuts ticked and the dishes that declare them marked

Busy week? Leave the typing to us.

Send us your menu. We'll set it up.

Start your free trial and add your payment details, then send us your menu within the first 7 days. We'll load it in. You check and confirm the allergens. One first menu per business.

  1. 1. Send it

    Photo, PDF or link

  2. 2. We set it up

    Dishes and sections

  3. 3. You check

    All 14 for each dish

  4. 4. Put up the QR code

    One code that never changes

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The 14 allergens

Venues must be able to tell guests which of the 14 allergens are in the food they serve. The FSA recommends written allergen information, backed by a conversation. Platick helps you follow FSA guidance; it doesn't replace checking the rules that apply to your business.

  1. 1Celery
  2. 2Cereals containing gluten
  3. 3Crustaceans
  4. 4Eggs
  5. 5Fish
  6. 6Lupin
  7. 7Milk
  8. 8Molluscs
  9. 9Mustard
  10. 10Tree nuts
  11. 11Peanuts
  12. 12Sesame
  13. 13Soya
  14. 14Sulphur dioxide and sulphites

Official guidance: Allergen information for non-prepacked foods: best practice

How Platick handles them

One screen to check. One QR code for guests.

  1. The dish-checking screen on a desktop: the whole dinner menu down the left, and Prawn cocktail open with its 14 allergens, the AI's suggestions marked and an I've checked all 14 button

    One row per allergen

    The checking screen has one row for each of the 14 allergens: Off, Contains or May contain.

  2. The dish-checking screen on a phone: Prawn cocktail with its 14 allergens set to Off, Contains or May contain, and an I've checked all 14 button

    AI suggests, you confirm

    Platick's AI suggests allergens, and a person on your team confirms each dish with "I've checked all 14".

  3. A guest's phone showing an allergen menu with eggs and peanuts ticked and the dishes that declare them marked

    Guests tick what they avoid

    Guests tick what they avoid and see which dishes declare it.

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Menus change. The folder doesn't.

A recipe changes, a supplier swaps a sauce, a new chef starts. Who updated the allergen matrix? Who checked it?

Menus change. The folder doesn't.
The folder behind the barPlatick
Out of date the moment a recipe changesUpdates the moment you confirm a change
Guests have to ask, staff have to huntGuests check on their own phone, then confirm with staff
Hard to read, English onlySimple filters, in 9 languages
No record of who checked whatEvery check is dated and named
Reprint every timeOne QR code that never changes, plus a printed backup when you need it

Want your dishes in a grid against all 14?

See an example allergen matrix and a free blank templateDownload the blank template (PDF)
A printed allergen matrix for The Fork & Field, a made-up venue: dishes down the side, the 14 allergens across the top, filled and empty circles for contains and may contain, and a QR code

Questions

What are the 14 allergens?

The 14 allergens are Celery, Cereals containing gluten, Crustaceans, Eggs, Fish, Lupin, Milk, Molluscs, Mustard, Tree nuts, Peanuts, Sesame, Soya and Sulphur dioxide and sulphites.

What does "May contain" mean on Platick?

Your team marks May contain when a dish could contain an allergen. Guests see it on the dish, and a dish marked May contain is never shown as None declared.

What does "None declared" mean?

The venue hasn't marked the dish with any of the allergens the guest ticked. Always tell staff about your allergy before you order.

How long does setup take?

About 20 minutes for a typical menu of about 40 dishes, checked in one sitting with the AI's suggestions. Bigger menus take longer. We'll set up your first menu for you. Free. Start your free trial and add your payment details, then send us your menu within the first 7 days. We'll load it in. You check and confirm the allergens. One first menu per business.

Is AI deciding my allergens?

No. It suggests; your team checks all 14 for every dish and confirms.

Who is responsible for the allergen information?

Your venue. Your team checks and confirms every dish; Platick shows what you confirm.

Do guests need an app?

No. They scan the QR code with their phone camera.

Can guests read it in their own language?

Yes. The allergen menu works in 9 languages, and guests choose theirs.

Can I print an allergen matrix with all 14?

Yes. QR & print makes an allergen matrix PDF for one menu or all menus, with a column for each of the 14 allergens.

Marho Bateren, founder of Platick

Who's behind Platick

I'm Marho. I built Platick in London to make allergen information easier for venues and clearer for guests.

Try it on your own menu, free for 14 days.

£9/month per venue for your first year with code PLATICKLAUNCH · No VAT · Cancel any time

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Questions?